Just have your clothes ready! Our pick-up and delivery person will collect your clothes in our laundry bag. You will receive your clothes back in the same bag.
Your clothes are in safe hands and incidents of damage are extremely rare - but we understand your apprehension. Thus, in the rare event your item is damaged/misplaced, we'll reimburse you in accordance with our compensation policy.
We aim to collect your clothes, clean them to a professional standard and get them back to you all within 24 to 48 hours.
No, we pick up and deliver your clothes to your doorstep absolutely free!
No. We think it would be the most convenient for you to order through the app.Download ChakaChak for Android now and try it out.
Yes, you can reschedule/cancel your order until it's assigned for pickup.
Not at the moment. Currently pickup and delivery needs to be at the same location, but we'll add multi-location orders very soon.
Yes, that would fall under premium services and accordingly the charges will be applicable.
We accept debit and credit cards, and you can also pay via wallets, internet banking through our payment gateway in the app.